Logo design by Mindcepts.net

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Our refund policy

We guarantee your full satisfaction or your money back. There is a $10 administration fee for all refunds.
The refund policy will not take effect in any of the following events:
1) If you purchased a "Special Package"
2) If you have approved your logo design.
3) If work was commenced on one of your samples and 3 or more logo design changes were effected at your request.
4) If the party for whom the logo is being designed closes, or changes its name, or changes its activity.
5) If the project was cancelled for reason(s) unrelated to the logo design of Mindcepts.net.
6) If you do not communicate with Mindcepts.net for more than 6 months following the submission of the logo design.

All the rights of the logo design and logo artwork Mindcepts.net has created and designed for specific client belong to the client for which it was designed. Mindcepts.net does not hold any rights to the logo design created for a client.

Mindcepts.net does not file a trademark application with respect to the logos designed for its client. The client is free to register as a trademark the logo design created for it by Mindcepts.net.

In the event that payment for any logo design is not made in accordance with the payment policies of Mindcepts.net, then all of client's rights in and to the logo design created for it, including any trademark property, will immediately revert back to Mindcepts.net.

CMYK, Pantone colors,
printing responsibility:

For the purpose of versatility we will supply your logo kit with files in different color modes such as RGB, CMYK, and may contain Pantone colors. When you are approving your logo on the computer monitor, you are only approving RGB colors. Computer screens can only reproduce RGB colors and only simulates other color modes. We do our best to match RGB colors on our computer screen to CMYK or Pantone colors, but it is physically impossible to find an exact match. When we convert your files in to different color modes (CMYK, Pantone) we hold no responsibility for matching exactly your approved RGB colors. It is the clients’ responsibility to double-check and make sure the printer gets the right color.

Time lines:

The general delivery time line for the first logo design concepts is 5 business days.
Every following change will be delivered in 1-2 business days.
More complex changes or redraws may be delivered up to 5 business days (depending on the complexity of work).
All redraw deadlines are determined by the receipt of all necessary information pertaining to the re-designing of the logo.

Font information:
Mindcepts.net will provide all font names used in the logo design process.
Mindcepts.net does not provide the actual font files.

YFC

PRIVACY POLICY - REFUND POLICY - LEGAL RIGHTS AGREEMENT

Mindcepts.net is committed to protecting your privacy. In order to provide a quick and accurate response to your logo design order, Mindcepts.net. asks only for the information necessary to complete your order with precision. All the information is strictly for the use of Mindcepts.net. and will not be shared with any third party

The information we gather and how we use it
When you order a logo design, we need to know your name, your company's name, your email address, and your mailing address. This allows us to process and complete your order and to notify you of your order status. We also ask some information about your company in order to have a creative direction for your company's logo design needs. All the rights to the Logo artwork and logo design we create at the request of a client belong to such client.

How the money will be transferred
If you have paid using a check or a money order your refund will be sent to you by check. If you have paid using PayPal your refund will be sent back to PayPal

Mindcepts.net warrants that its designs are of its own creation and are not copied from or inspired by existing designs or trademarks but does not warrant that a design the same as or similar to that designed by it, but of which it was not aware at the time of its creation, does not exist.

If for some coincidental reason a logo designed by Mindcepts.net looks identical to another party’s logo, Mindcepts.net will provide a free redraw session with a new set of logos.

Mindcepts.net holds no responsibility for retraced images:

Any idea provided by the client: sketch, copy, fax, file… that Mindcepts.net is asked to use in the logo design process removes its responsibility from any copyright violation or warranties. In such circumstances Mindcepts.net cannot guarantee the originality of its work and therefore will not be held liable for any damages or violations.
A waiver form is required to sign prior to Mindcepts.net using any images provided by the client

Stationery design and final approvals on the logo:

Our logo design packages are split in to several different steps.
Please take note that once you approve your logo and we proceed to work on your stationery design, you may only request another logo change at an additional charge.
Minimum charges for additional changes are $40.

Upon the final approval of a logo and/or stationery design, Mindcepts.net will require up to 1-2 business days to put together all of the files. For UPS delivery packages the shipment will be processed after we receive your address confirmation. Camera-ready artwork is available for shipping within North America; however International clients will be subject to additional shipping charges.

Prices and services:

Mindcepts.net may make changes to the website and information provided, i.e. publications, prices, technical specifications, promotions and product offerings at any time and without notice.

Loss of data:

Mindcepts.net will take all appropriate precautions to safeguard its servers and data contained within, however Mindcepts.net will not be held responsible for any loss of client data stored or intended to be stored on the servers and on back-up devices.
The client will not be entitled to any form of compensation from Mindcepts.net in the event of loss of data, therefore it is recommended that the client also takes steps to back up his/her logo materials.